Bet995 Privacy Policy — Your Data, Our Responsibility

Bet995 (referred to as "we" or "the platform") is an international online betting and gaming platform. We believe your personal data belongs to you, and protecting it is our responsibility.

This privacy policy applies to the bet995 website, mobile app, and all associated services. It takes effect from the moment you register, make a transaction, or simply browse our platform.

Bet995 collects certain information to deliver its services. We never collect more than what is necessary. See the table below for a full breakdown of what data is collected, why, and how.

Bet995 uses your data solely for legitimate purposes. Every use has a specific reason behind it, and we never use any information unnecessarily.

• Account Management: Identity information is used to verify registration and login, and to keep your account secure.
• Transaction Processing: Financial information is used to accurately process deposits, withdrawals, and other transactions.
• Identity Verification (KYC): Identity verification is carried out in compliance with regulatory requirements to prevent money laundering and fraud.
• Customer Support: Contact information is used to resolve issues and provide customer support.
• Security Monitoring: Device and log data is analyzed to detect fraud, bot activity, and unauthorized access.
• Product improvement: Gaming activity is analyzed to improve the user experience.
• Promotional communications: With your consent, information about offers and bonuses will be sent to you via email or SMS.
• Legal compliance: Data required for compliance with applicable laws and regulatory guidelines is retained accordingly.

Bet995 never sells your data to third parties. However, limited information may be shared in specific circumstances to deliver our services and meet legal obligations.

• Payment Partners: Payment providers such as bKash, Nagad, and Rocket receive only the information needed to process transactions. They safeguard this data under their own privacy policies.
• Technology Providers: Certain technology partners involved in hosting, cloud storage, and analytics may have limited access to data. Strict data protection agreements are in place with all such partners.
• Regulatory Authority: Required information is provided upon request by licensing authorities or gaming regulatory bodies.
• Law Enforcement: Data may be disclosed in response to a court order or a lawful request from a government authority.
• Responsible gaming organizations: With user consent or under legal obligation, information may be shared with responsible gaming support providers.

Bet995 uses cookies and similar technologies on its website and app to enhance your browsing experience and keep the platform running smoothly.

You can disable optional cookies from your browser settings. Note that disabling essential cookies may cause some platform features to stop working correctly.

Bet995 does not retain data longer than necessary. However, certain information must be kept for a defined period to meet legal and regulatory requirements.

• Account Information: For the full duration of account activity and up to 5 years after account closure.
• Transaction Records: A minimum of 5 to 7 years, in accordance with financial regulatory requirements.
• KYC Documents: Up to 5 years after account closure.
• Customer Support Message: 2 years after the matter is resolved.
• Logs & Security Data: 12 months.
• Marketing preferences: 3 years after unsubscribing (retained as proof of opt-out).

As a bet995 user, you have several important rights over your personal data. Contact our support team to exercise any of these rights.

Bet995 typically responds to rights requests within 30 days. For complex cases, it may take longer, but you will be notified accordingly.

Bet995 uses industry-leading, state-of-the-art technology to protect your data. Our security systems are continuously updated and reviewed.

• SSL/TLS Encryption: Every interaction on the site and app is secured with 256-bit encryption.
• Two-Factor Authentication (2FA): OTP-based verification can be enabled for added account security.
• Firewall & IDS: Advanced firewalls are active to prevent unauthorized access and cyberattacks.
• Data Masking: Sensitive details such as phone numbers or email addresses are partially masked when displayed.
• Regular Security Audits: Independent third parties regularly audit our systems to identify vulnerabilities.
• Data Backup: Regular encrypted backups of all data are maintained.

Bet995 strictly prohibits anyone under 18 from using the platform. We do not knowingly collect or store any personal information from minors.

Age is verified at registration. If a user is later found to be under 18, their account will be immediately suspended and all stored data will be deleted.

For any privacy-related questions, requests, or complaints, please get in touch with us. bet995's dedicated privacy team will review your message as promptly as possible.

• Email: support@bet995.ws
• Help Center: bet995.ws/help-center
• Response time: Usually within 24–48 hours; up to 30 days for complex matters.

If you believe we have violated your privacy and our response was unsatisfactory, you have the right to file a complaint with the relevant regulatory authority.